Return and Exchange Policy
No Refunds only exchanges or store credit.
In order to maintain our prices very low we watch our cost very closely. We ask that your follow the guidelines below in order to return unwanted merchandise.
If not completely satisfied with your purchase you may return the items in their original packaging within 7 days. All unwanted merchandise must be returned "do not take one piece out" no broken sizes will be accepted for credit or exchange. Upon receiving the merchandise your account will be credited for the full amount returned minus the shipping and handling fees.
If you request an exchange please be aware that you are responsible for shipping the items back.You must obtain a Return Authorization from us prior to ship the merchandise back to our store.
If free shipping is provided and the items are returned to us you will be charge shipping and handling fees for the order.
Please email us at sales@downtownoffprice.com
Or call us direct at (213)746-7615
Toll free in the us at 888-666-1130
Downtown Off Price Inc.
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